If you are having trouble with closed captioning, here are the names and telephone numbers, fax numbers, and e-mail addresses for purposes of receiving and responding immediately to any closed captioning concerns, such as technical problems which may cause captions to vanish or become garbled.

Pat Jones

Contact information for closed captioning complaints of a more general and less immediate nature. That information must include the name of a person with primary responsibility for captioning issues and rule compliance, the person's title or office, telephone number, fax number, mailing address, and e-mail address.

Jill Brow-Weller,Vice President, Programming/Research